In 2013 my wife arranged three contractors to interview to build a screen room and exposed deck. Even though Steve's quote was a bit higher than the others, we had a feeling Metro Wood Works was the best choice for us. Steve kept us updated on the start date and once they started they showed up every day until it was completed. Crew was friendly and respectful. I am an amateur woodworker so I noticed and was impressed by their attention to detail and quality. The end result was beautiful and we were quite pleased. HERE IS THE IMPORTANT PART: Two years later my PVC deck boards started having some issues. So I called Steve, who remembered me and promptly came out to investigate. He also brought out a representative from the deck board manufacturer. They quickly came to the conclusion that the construction/craftsmanship was well done, however there was a defect in this particular batch of deck boards. Between the two of them they offered to totally replace the surface of my deck at no charge to me. All I wanted was a few boards replaced. Well it is now April 2015 and they just completed replacing all the boards on my deck. They did a fantastic job again. I seriously doubt the other two contractors I got bids from would have stood behind their product like this. The true measure of a company is how deal with you when things go wrong. Metro Wood Works not only does good work ... Steve has integrity! Note: I am not one to who normally writes reviews or hands out compliments easily.
Quality backed up by Integrity
Excellent Work - Small Side Job
Steve & his crew replaced four wooden columns on my front porch with beautiful vinyl wrapped posts. The replacements look better than the originals! Additionally, they replaced an entire door frame just off my kitchen that had ALOT of water damage. I'm very happy with the work and would highly recommend them.
Could Not Be Happier
Thanks for the great job! Your crew did a great job, we appriciate all the hard work they put in on our screen porch. When we first met with you we knew your company was right for us. We went and looked at your work as well as the work of 2 other companies, the quality and finish of your work was the best by far. Your crew was professional and polite. The porch was finished on time and we could not be happier! If you ever need a reference or want to send someone by to look at our porch please don’t hesitate to give us a call.
I am writing to express my appreciation for the excellent job you did in building my new deck and refurbishing my old deck. You impressed me by starting work even before scheduled and finishing the job in just four days. I deeply appreciate your commitment to quality work and your prompt availability whenever I had a question or concern.” … “Your crew was punctual, industrious, and very polite. They even cleaned up the yard after the work.” …”If I can serve as a reference for your business, I would be happy to do so. Thanks again for a job well done!
We want everyone to know what a great job, Steve w/ Metro Wood Works did building our deck with a covered porch. Steve knew exactly what needed to be done with the area we were working with; which we were concerned about cutting into the roof. We told him up front that we were hard to please and not exactly sure what we wanted. Steve w/ Metro said " Trust Me," and we did. We couldn't be happier with the quality of work and found him to be a man of integrity, which was very important to us. Thank you for our beautiful deck! Would definitely recommend him to anyone needing a new deck.
Very professional, friendly and informative. They did a great job in a timely matter repairing and adding on to my deck. I would not hesitate to use them again. Reasonable pricing also.
I contacted Steve at Metro Wood Works to repair some damaged vinyl siding on my house and to also replace my damaged wooden porch railing with a new vinyl railing system. I called him one morning for an estimate and received it promptly. I also called some other contractors and received 3 other estimates for the job. Steve's prices were the best around town. I called him back and told him I wanted him to do the job, and he told me he could start in a week and it would only take a day to complete. True to his word...they showed up on time the day the work was scheduled and completed the job in the time frame promised. The job was done in a very professional manner and at the price he quoted on my estimate. I'm very pleased with everything and how it was done. I'd recommend Steve and Metro Wood Works to everyone. He did a fantastic job for me and I'm very happy with my new porch
Steve and his men do outstanding work. Proof is in the pictures. Very particular and understanding of customer's wants. Will stand behind his work. Have recommended him to others and will continue to do so.
Steve and his great crew built us a new wrap-around porch last year, and we couldn't be happier with it. The thing that impressed me most about Steve was what he told us the day he came out and gave us an estimate. He said "I don't take short cuts, I don't cut corners. If that's what you're looking for, I'm not your guy." And he proved it. His estimate was right to the penny with no hidden costs or fees, he started and finished exactly when he said he would, and he built us a porch that we absolutely love and are proud to show off. Top quality all the way. The best materials and superb craftsmanship with a personal touch. I highly recommend Steve to anyone and everyone who wants the very best. That's exactly what Metro Wood Works will give you
First Class Quality
After four estimates from other builders Steve w/ Metro Wood Works was tops on the list. They understood homeowners association requirements and took care of the city building permits. Your work crew was professional and showed outstanding work ethics. The final product surpassed all my expectations starting with the open front "A" type roof the electrical work and down to the platform steps. Materials and workmanship are all first class quality. Please use me as a reference.